Customer service
Clear answers before you order.
Find straightforward information about the catalog, product details, delivery, returns, and support.
Can I place an order online?+
Yes. Browse available products, add items to your cart, and check out securely through our product store at shop.edusuperstore.com.
How are catalog listings reviewed?+
Supplier listings are reviewed before they are featured. Check each product page for its current price, images, and availability, and contact us if an important detail is missing.
How does shipping work?+
Shipping options and any applicable charges are shown during checkout. Tracking is provided on the order-status page when the supplier ships the order.
What is the return policy?+
Return eligibility depends on the product condition and any item-specific exception disclosed before purchase. Contact customer care with the order number before sending an item back.
How do I find a product?+
Use the product-store search or browse by department, subject, activity, or learning use.
How do I contact support?+
Email support@edusuperstore.com or reply to your order confirmation. Include the order number so we can locate the purchase quickly.